What would you like to know about your roof?
You do not need to be a roofing expert. Start with these common questions, then ask us about your home.
Your questions, answered.
1How do I know if I need repair or replacement?
A small, isolated problem may suit a repair. Widespread wear, repeated leaks or damage to several parts of the system may make replacement worth comparing. Roof age alone is not a diagnosis. Start with an inspection and ask to see the findings.
2What should I do if my roof is leaking now?
Keep people away from wet electrical fixtures, sagging ceilings and damaged areas. Call for professional help. Do not climb onto the roof or into an unsafe attic. For immediate danger, contact emergency services.
3How much will my roof project cost?
The size, slope, access, selected material, old-roof removal, damaged decking and added details affect the scope. An inspection lets us explain a written proposal for your home. Compare what is included, not just the total.
4How long does roof replacement take?
Timing depends on the roof, crew, weather, material delivery and any hidden damage. Your team should explain the expected schedule and how changes will be communicated.
5Can I stay home while the work happens?
Often, but installation can be loud and access may change. Tell the team about children, pets, work calls and special access needs. Discuss parking and safe entry before the project starts.
6What happens if it rains during installation?
The crew should plan for the forecast and protect exposed areas. Ask how weather may affect scheduling and how the home will be protected if conditions change.
7Can a new roof go over the old one?
That depends on the existing layers, condition, product requirements and local rules. Removing the old roof can allow a closer look at the decking. Ask your advisor to explain the proposed method and why it fits your home.
8Is metal roofing better than shingles?
Both can be appropriate. Compare appearance, weight, roof shape, installation details, maintenance and the written product terms. The best choice is a complete system suited to your home and goals.
9Will insurance cover storm damage?
Coverage depends on your policy and the cause of damage. Your insurer decides the claim. We can document roofing conditions and explain a proposed scope; we cannot promise approval or replace your insurer’s advice.
10What does the inspection cover?
Our 16-point guide looks at accessible roof surfaces, edges, flashing, penetrations, ventilation and related conditions. Weather, safe access and construction may limit what can be seen. Ask which areas were checked and what needs further investigation.
11What is the Invest Once Guarantee?
It is written protection for qualifying roofing systems. Ask your advisor to explain the coverage, eligibility, exclusions and complete terms for your selected roof. Keep those documents with your project agreement.
12Can I finance my roof?
Ask about the financing options available for your project. Approval, payments, rates and terms depend on the application and lender. Review total cost and credit-inquiry details before applying.
13Do gutter guards mean I never clean gutters?
No. Guards can reduce certain debris, but the surface, outlets and downspouts may still need care. Product choice and nearby trees affect maintenance.
14Can I request help if no office is near me?
Yes. We welcome inquiries throughout the continental United States. Share the property location so we can discuss available services and coordinate the next step.
15What happens after I request an inspection?
The team reviews your details and follows up about scheduling. The request does not book a confirmed time or commit you to buying a roof. If the issue is urgent, call.
Let’s look at your home.
Ask your local team about available services and a clear, written scope. An inspection request does not commit you to a purchase.